Question 1

What is Home Watch?

Accepted Answer

Home Watch is a visual inspection service for vacant homes. During each scheduled visit, we inspect your property for obvious signs of damage, water intrusion, security concerns, HVAC issues, storm damage, and other potential problems. After every visit, you'll receive a detailed digital report with photos so you always know how your home is doing.

Question 2

What happens if you find a problem?

Accepted Answer

If we discover anything requiring immediate attention, we'll contact you right away.With your approval, we can coordinate trusted local vendors, monitor repairs, and provide updates throughout the process.Our goal is to minimize damage and give you peace of mind while you're away.

Question 3

Who needs Home Watch services?

Accepted Answer

Our services are ideal for:• Seasonal homeowners• Vacation homeowners• Frequent travelers• Snowbirds• Military families• Business professionals• Estate properties• Homes in probate• Investment properties• Homes under renovation

Question 4

How often are visits scheduled?

Accepted Answer

Every home is different. We offer customized visit schedules based on your home's needs, location, and how long it will be vacant.Common schedules include:• Weekly• Twice weekly• Three times weekly• Customized schedules

Question 5

Will I receive updates?

Accepted Answer

Absolutely.After every Home Watch Visit, you'll receive:✓ Time-stamped photographs✓ Digital inspection report✓ Notes about your home✓ Immediate notification of urgent concerns

Question 6

Do you repair problems?

Accepted Answer

No.Southern Magnolia does not perform repair work.Instead, we coordinate with trusted local professionals on your behalf and oversee the process when requested.This allows us to remain focused on protecting your home and providing objective reporting.

Question 7

Are you insured?

Accepted Answer

Yes.Southern Magnolia carries appropriate business insurance for the services we provide.Additional information is available upon request.

Question 8

Can you meet contractors while I'm away?

Accepted Answer

Absolutely.Many clients ask us to provide access for contractors, oversee projects, receive deliveries, or document renovation progress.These services are available through our Concierge and Renovation Watch programs.

Question 9

What areas do you serve?

Accepted Answer

We proudly serve homeowners throughout:Upstate South CarolinaSpartanburg CountyGreenville CountyCherokee CountyUnion CountyLaurens CountyGreenwood CountyAbbeville CountyAnderson CountyPickens CountyOconee CountyParts of Western North CarolinaPolk CountyHenderson CountyRutherford CountyCleveland CountyMcDowell CountyBuncombe CountyHaywood CountyTransylvania County

Question 10

What is included in every Home Watch Visit?

Accepted Answer

Every visit includes:• Exterior inspection• Interior walkthrough• Security check• HVAC visual inspection• Plumbing leak check• Doors and windows check• Mail collection (if requested)• Photographs• Digital inspection report• Immediate notification of concerns

Question 11

Can I customize my service plan?

Accepted Answer

Yes.No two homes—or homeowners—are alike.Every Southern Magnolia Home Watch plan is customized to fit your property, your schedule, and your specific needs.

Question 12

Do you offer concierge services?

Accepted Answer

Yes.In addition to Home Watch, we offer:• Home arrival preparation• Departure services• Grocery stocking• Vendor coordination• Renovation oversight• Storm preparation• Post-storm inspections• Estate home care• Home maintenance coordination• And many other personalized services.

Question 13

How do I get started?

Accepted Answer

Getting started is simple.Schedule your complimentary consultation.We'll learn about your home and your needs.We'll recommend the service plan that's right for you.Relax knowing your home is in trusted hands.

Frequently asked questions